Terms of Service

1. Acceptance of Terms

By downloading, accessing, or using the Enso mobile application ("App") or website at ensomode.com (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Nature of Service & Non-Medical Disclaimer

IMPORTANT MEDICAL NOTICE: Enso is an AI-powered mindfulness, journaling, and meditation application designed solely to encourage personal reflection and daily well-being habits. Enso is not a healthcare provider, clinical diagnostic tool, psychiatric service, or suicide prevention service. It does not provide medical advice, diagnosis, or clinical therapy. The Service should never replace consultation with a qualified physician, psychiatrist, or mental health professional. If you are experiencing thoughts of self-harm, severe distress, or a medical emergency, call your local emergency services immediately.

3. User Accounts & Security

You must register for an account using a valid email address or authenticated identity provider (Google, Apple). You are responsible for safeguarding your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access.

4. User Content & Privacy

You retain full ownership of all journal entries, voice recordings, and text you create within the App ("User Content"). Enso does not claim intellectual property rights over your reflections. You grant Enso a limited, non-exclusive license to process, store, and transmit your User Content solely as necessary to operate the Service, generate reflections, and fulfill our obligations under our Privacy Policy.

5. Subscriptions & In-App Purchases

Certain premium features (e.g. advanced voice journaling, extended AI pattern reports) may be offered as recurring auto-renewable subscriptions through the Google Play Store or Apple App Store.

• Billing: Payment is charged to your app store account at confirmation of purchase.
• Auto-Renewal: Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing cycle.
• Management: You can manage or cancel your subscription at any time in your Google Play Store account settings.

6. Termination & Deletion

You may terminate your agreement with Enso at any time by deleting your account inside the App (Settings > Delete Account) or by requesting deletion at ensomode.com/delete-account. We reserve the right to suspend or terminate accounts that violate these Terms or compromise the security of our Service.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Enso and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or inability to use the Service.

8. Contact Information

For legal inquiries, feedback, or support:

Enso Legal & Support
Email: support@ensomode.com
Website: https://ensomode.com